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Terms of Service

Effective Date: January 1, 2025

1. Agreement to Terms

By installing, accessing, or using the AI Virtual Try-On - Purple Lab Shopify application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

AI Virtual Try-On - Purple Lab is a Shopify application that provides AI-powered virtual try-on functionality for e-commerce stores. Our Service allows customers to visualize how products look on them using artificial intelligence image generation technology.

2.1 Service Features

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into agreements to use our Service. By using our Service, you represent that you meet these requirements.

4. Account Registration and Security

5. Subscription and Billing

5.1 Subscription Plans

We offer multiple subscription plans with different credit allowances and features. Billing is processed through Shopify's billing system.

5.2 Payment Terms

5.3 Credit System

6. Acceptable Use Policy

Important: You agree to use our Service responsibly and in compliance with all applicable laws.

6.1 Prohibited Uses

You may not use our Service to:

6.2 Content Guidelines

7. Intellectual Property Rights

7.1 Our Rights

AI Virtual Try-On - Purple Lab and its technology, including algorithms, software, and documentation, are protected by intellectual property laws. We retain all rights to our Service.

7.2 Your Content

You retain ownership of your product images and content. By using our Service, you grant us a limited license to process your content solely for providing the Service.

7.3 Generated Images

Virtual try-on images generated by our AI are provided for your customers' use. You may not claim ownership of the AI-generated portions.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in the Privacy Policy.

9. Service Availability and Performance

9.1 Availability

While we strive for high availability, we do not guarantee uninterrupted access to our Service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

9.2 Performance

AI-generated images are provided on a best-effort basis. Results may vary based on input quality, product type, and other factors. We do not guarantee specific results or image quality.

10. Limitation of Liability

Important Limitation: Our liability is limited as described below.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

12.1 By You

You may cancel your subscription at any time by uninstalling the app from your Shopify store. Your access will continue until the end of your current billing period.

12.2 By Us

We may suspend or terminate your access immediately for violations of these Terms, non-payment, or other reasons we deem necessary to protect our Service or other users.

12.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data as described in our Privacy Policy.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes through the app or via email. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through:

  1. Direct negotiation between the parties
  2. Mediation if negotiation fails
  3. Binding arbitration as a final resort

15. Compliance with Laws

You agree to comply with all applicable local, state, national, and international laws and regulations in your use of our Service. This includes but is not limited to privacy laws, consumer protection laws, and e-commerce regulations.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@purplelab.org

Mailing address: We operate remotely from Kingston, Jamaica. No physical mailing address is currently available; please contact us via email for any legal notices.

By using AI Virtual Try-On - Purple Lab, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.